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Elements and Performance Criteria

  1. Prepare for improvement event
  2. Identify improvements
  3. Facilitate the event
  4. Evaluate improvements
  5. Embed improvements

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Team in this unit is any group of employees engaged in a breakthrough improvement event and includes one or more of:

a permanent formally identified team

a sub-group of a team

a formally designated teams

an informal groups of employees

other stakeholders who may be brought together for a breakthrough improvement event

a specially established group for the breakthrough event (e.g. a combined production/administration/ logistics group convened for a breakthrough event addressing delivery issues).

Scope and benefit statements include one or more of:

description of the business

the target work process

what key stakeholders seek from the improvement project

a mission for the event

a set of goals

a statement of the do's and don'ts for the improvement project.

Boundaries define one or more of:

the start and end point of the process being targeted

the steps of the process to be included and excluded

specific job roles or related processes to be included or excluded

timeframe for the event.

Breakthrough improvement (also known as kaizen blitz) is characterised by one or more of:

using a formal process

being a discrete targeted activity that is achieved in a relatively short timeframe

delivering significant level of improvement.

Mechanisms to communicate and sustain improvements include one or more of:

scheduled audits

regular monitoring and/or reporting activities

use of visual aids, such as targets and progress boards, process charts and procedure posters

communications, such as standing items for team meetings, email reminders or updates.

Imposed exclusions include one or more of:

equipment excluded from efficiency or layout review because of budget constraints

regulatory requirements that do not add value

organisation requirements, policies or procedures beyond the influence of the team

other required muda.

Key process indicators include one or more of

statistical process control data/charts

orders

lost time, injury and other work health and safety (WHS) records

equipment reliability charts.


Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one (1) or more breakthrough improvement events, to:

interpret operations, processes and products in terms of value to the customer

identify, analyse and evaluate information from a variety of sources to identify opportunities for breakthrough improvements

lead and motivate others in planning, implementing and sustaining improvements.